• Shipping & Delivery times

 

The shipping costs are calculated according to the weight, the type and the delivery address of the shipped goods.
Standard weight classes for packaging materials, depending on the size and type of the package will be included.

We normally ship to all countries listed above. If you would like a shipping  to a country not listed in the above mentioned overview  please, send an e-mail accordingly, to mail@georgrieger.com.

The goods will be shipped with GLS, DHL or Deutsche Post.

racking / shipping confirmation:

The personal data collected by us will be passed on to the transport company commissioned with the delivery, as far as this is necessary for the delivery of the goods.

If you use the forwarding of your e-mail address to our shipping service provider GLS (General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Strasse 1 - 7, 36286 Neuenstein) or DHL (Deutsche Post AG, Charles de Gaulle Street 20, 53113 Bonn) in order for GLS / DHL to contact me by email or send status information on the delivery of the goods before the delivery of the goods for the purpose of coordinating a delivery date - you will receive a shipping confirmation and a shipment tracking.
I can revoke my consent at any time!

 

Shipping costs and delivery times at a glance:


The respective shipping costs can be found in the list below. The shipping costs incurred, are indicated and calculated by entering the shipping location in the online order process.

Germany
(Delivery time 1 - 5 days * when goods are ready for shipment**)

 

 

GLS

DHL

Up to 2 kg

5.47 €

 

Up to 5 kg

7.14 €

7.14

Up to 10 kg

9.52 €

11.90

Up to 25 kg

17.85 €

16.66

Up to 31.5 kg

23.80 €

 

Up to 40 kg

29.75 €

 

incl. 19% MWST

 

Europe (EU)
(delivery time 2-6 days* when goods are ready for shipment **)

Zone 1

10,6 €  plus 0,85 € per kilogram

AT, BE, DK, FR, LU, MC, NL, PL, CZ

Zone 2

11,35 €   plus 0,95 € per kilogram

ES, GB, HU, IT, SE, SI, SK, AD

Zone 3

11,45 €   plus 1,05 € per kilogram

BG, EE, FI, GR, IE, LV, MT, PT, RO,

plus packaging costs   (net prices plus VAT)

 

Worldwide (tax free)

(Deliverytime 3 - 9 days * , when goods are ready for shipment **)

Zone 1

13.25 €

plus 1.50 € per kilogram

CH, FO, LI,

Zone 3

14,20 €

plus 1,50 € per kilogram

AL, BY, IS, ME, MK, NO, RS, UA, CY,HR, IL, LT, 

Zone 4

22.95 €

plus 2.90 € per kilogram

GE, LB, MA, RU, TR

Zone 5

24,35 €

plus 5,20 € per kilogram

AE, CA, CN, HK, ID, JP, KR, KZ, MO, MX, MY, PH, QA, SG, TH, TW, US, VN, 

Zone 6

28,25 €

plus 7.35 € per kilogram

AR, AU, BO, BR, CL, CO, CR, EC, NI, NZ, PE, UY, VE, ZA

 

plus packaging costs

 

Items delivery with maxi-letter international - World zones 4,5 and 6 

Delivery time 3 - 18 days * if product in stock ** (country dependent)

(per registered letter) - incl. packaging

Up to 500 g

9 Euro

Up to 1000 g

15 Euro

Up to 2000g

28 Euro

* In the case of prepayment method, the indicated delivery times will be extended. Please note that we can only ship the goods to our account after receipt of the money.

** For items that are not currently in stock, or are custom-made, you will receive the delivery date with our order confirmation.

We also deliver to recipient service Packstationen !

Are you already a Packstation service customer? Then please, provide your Packstation address or name when ordering.
You want to become a Packstation customer?

Click on this link Link.

 

Returns

Please, send returns to the following address:
Georg Rieger GmbH - Draisstraße 2 - 76571 Gaggenau

Packaging:

Please send the goods back to us in the original packaging with all accessories and with all packaging components. If necessary, please use a protective packaging layer. If you no longer have the original packaging, so please take care to provide a suitable one, for the adequate protection against transport damage. Please, always avoid damage and/or contamination of the goods.

 

Please note: the aforementioned passages are not prerequisite for the effective exercise of the right of revocation.

 

 

Delivery conditions

If you place an order with us for more items, for which different delivery times are requested, we will send all items of your order in a joint shipping, unless otherwise agreed. In this case, the total delivery time for the items, will be the one of the item with the longest delivery scheduled.

In case of longer delivery times, we reserve the right to make partial deliveries.

If some items should not be available at short term or the promised delivery time is delayed, we will inform you per  e-mail. In case of non-availability of the ordered goods, we reserve the right not to deliver. In this case, we will notify you without delay and refund you immediately of any counter-payments already received.

If you wish for an express-delivery, please, contact our  customer service at: mail@georgrieger.com.


The deadline for delivery begins on the day after conclusion of the contract and ends with the last day of the deadline. If the last day of the deadline is a Saturday, Sunday or a public holiday in the land of destination, so the next working day will be taken into consideration as the new deadline.

For deliveries to countries outside of the European Union, additional costs may apply in the individual case, which we are not responsible for and which are to be borne by the customer. These include, for example, costs for money transfer  by credit institutions  (such as transfer fees, exchange rates etc.) as well as import duty or taxes  (e.g. duty fees).
For further information, please visit our site under  taxes and duty  and for import turnover tax  on the internet , as well as, specifically for Switzerland, the Federal Customs Administration] Federal Customs Administration (EZV).

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60 Years - MADE IN GERMANY

Manufactured at the foot of the Black forest, our tools and machines for Bassoon and Oboe are delivered wordwide with the quality trade name MADE IN GERMANY. Behind this, are 60 years of experience in development and production.
 
We guarantee highest quality, superior durability and reliable functionality or our products.